1 – RESPONSIBLE
- Company owner: SMART FAN, S.L (hereinafter, “THE COMPANY”)
- NIF: B40579716
- Registered office: C/ Industrial del Cartó, 19 – Pol. Ind. Mas del Jutge C.P 46.900 TORRENT (Valencia)
- Inscrita en el Registro Mercantil de Valencia en el Libro 1/2019/124000,0, diario 911, asiento 692 Tomo 10.659, Página 172, inscripción 1 con hoja V-187328.
2 – INFORMATION AND CONSENT
3 – FOR WHAT PURPOSE WILL THE COMPANY PROCESS THE USER’S PERSONAL DATA?
The personal data provided by the User will be processed by THE COMPANY for the following purposes:
To carry out the provision of the contracted services, the maintenance of the contractual relationship and the monitoring of the same, as well as the carrying out of satisfaction surveys.
To manage, process and respond to requests, applications, incidents, complaints, claims or queries from the User.
Manage the sending of commercial communications about products and services marketed by THE COMPANY by electronic and/or conventional means.
Whatsapp and other technological means: Attention to queries made.
4 – FOR HOW LONG WILL THE COMPANY PROCESS THE USER’S PERSONAL DATA?
The User’s data related to the fulfilment of the contractual relationship will be kept for this purpose for as long as the contract is in force and, even afterwards, for as long as required by the applicable legislation and until any liabilities arising from the contract expire. With regard to the sending of commercial communications, THE COMPANY will process the User’s data until the User objects.
5 – WHAT USER DATA WILL THE COMPANY PROCESS?
THE COMPANY will process the following categories of User data:
Identification data: name, surname
Contact data: postal address, e-mail address, telephone number and company name.
6 – WHAT IS THE LEGITIMACY OF THE PROCESSING OF USER DATA?
The processing of the User’s data by THE COMPANY for the sending of commercial communications, for the administrative and fiscal management of the company and for carrying out satisfaction surveys is based on the legitimate interest of THE COMPANY in accordance with the provisions of the RGPD. In the case of video surveillance, the legitimation will be according to Article 6.1.e of the RGPD: Fulfilment of a public interest mission.
7 – TO WHICH RECIPIENTS WILL THE USER’S DATA BE COMMUNICATED?
The User’s data may only be communicated to Public Administrations in the cases provided for by the Law.
8 – COMMERCIAL AND PROMOTIONAL COMMUNICATIONS
One of the purposes for which THE COMPANY processes the personal data provided by Users is to send them commercial communications by electronic and conventional means, with information relating to products, services, promotions, offers, events or news relevant to Users. Whenever any communication of this type is sent, it will be addressed solely and exclusively to those Users who have not previously expressed their refusal to receive the same.
In the event that the User wishes to stop receiving commercial or promotional communications from THE COMPANY, he/she may request cancellation of the service by sending an email to the following email address: email@example.com or by means of the link that appears in the footer of the promotional emails.
9 – EXERCISE OF RIGHTS
The User may send a letter to SMART FAN, S.L Departamento de Atención al Cliente – Protección de datos, C/ Virgen de la Paz, 34 CP 46.900 TORRENT (Valencia) or by e-mail to firstname.lastname@example.org with the Reference “Protección de Datos”, enclosing a photocopy of his/her identity document, at any time and free of charge, in order to:
Revoke the consents granted.
Obtain confirmation as to whether or not THE COMPANY is processing personal data concerning the User.
Access their personal data.
Rectify inaccurate or incomplete data.
Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Obtain from THE COMPANY the limitation of the processing of the data when any of the conditions provided for in the data protection regulations are met.
Request the portability of their data.
Claim before the Spanish Data Protection Agency, through the following address https://www.agpd.es, when the interested party considers that THE COMPANY has violated the rights that are recognised by the applicable data protection regulations.
Without prejudice to the foregoing, the interested party may contact THE COMPANY, whose contact details are at email@example.com.
10 – SECURITY MEASURES
THE COMPANY will treat the User’s data at all times in an absolutely confidential manner and will keep the mandatory duty of secrecy with respect to the same, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organisational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorised access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.
11 – CHANGES